If you’d like personal assistance instead of ordering online, call us and our sales team will prepare a detailed emailed estimate with your chosen options—plus you’ll save on credit card processing fees.

We offer two payment methods:

• Pay in Full by Check – Discount available; mail, drop off, or send via express or Bank Bill Pay.
  
• Pay by Card – 50% at order, 50% when production starts (no discount).
  

The most affordable way to purchase is by ordering directly with us over the phone, rather than using the online checkout. Online prices include processing fees, while direct orders allow us to provide you with an emailed estimate and the lowest cost available on your greenhouse.

To get started, give us a call at (503) 244-4100.

Handcrafted from Clear All-Heart Redwood and quality glass, our greenhouses outlast cedar with greater stability, richer color, and unmatched resistance to decay and insects—paired with glass for clarity and strength that stand the test of time.

Most greenhouse kits are ready for pickup or shipping within 60 to 90 days of your order. Once your kit ships, you’ll receive tracking details by email, and the delivery driver will call 24 hours in advance to schedule your delivery.

This lead time gives you an opportunity to: Prepare your foundation, prep water and electrical, get your flooring ready.

We stand firmly behind the quality of every product we sell. All items are guaranteed free from defects in materials and workmanship, so you can buy with confidence.

For products or components not made by Sturdi Built, you’re still covered under the original manufacturer’s warranty. While we’re not responsible for installation-related damage or third-party components, we’re here to help guide you through the process if issues arise.

If shipping damage occurs, please notify the delivery driver and contact us within 3 days of delivery so we can resolve it quickly.

You’ll have a 14-day inspection period from the date of delivery or pickup—whether you choose Local Delivery, Pick-Up, Common Carrier, or Door-to-Door service—to ensure everything meets your expectations.

Our warranty does not cover damage from neglect, misuse, acts of nature, improper storage, or improper stain application.

When a warranty claim is approved, we’ll provide replacement parts, repairs, or another resolution at our discretion, always aiming to get you back to enjoying your product as soon as possible.

Yes—a level, square foundation is essential for strength and performance. Common choices:

• Treated timber perimeter with gravel base (best for 10′ wide or less)
• Treated timber + gravel base + concrete piers (for sloped sites)
• Concrete perimeter footing (ideal for frost-prone areas)
• Deck or patio with timber plate secured to surface

Yes—stain or paint before installation:

• Oil-based exterior stains (transparent or solid) such as SuperDeck, Penofin Red Label, or Cabot’s.
• For paint: two coats of oil-based primer first.

If storing parts before install, stain in advance and keep dry/shaded.

Sales tax depends on your location and will appear as a separate line item on your estimate or invoice. If you pick up your greenhouse in Portland, no sales tax applies.

All returns require prior approval. Restocking fees apply (15% for accessories). Return shipping costs are the customer’s responsibility.

Yes:

• Pick up in Portland, Oregon → No Washington sales tax.
• Delivery or shipping to WA → Tax must be collected.

You have several options to tailor your greenhouse to your needs and style:

• Roof Glazing – Tempered Glass or Twin-Wall Polycarbonate
• Side & End Wall Glass – Tempered or Standard Glass
• Construction Style – Factory Preassembly for faster setup, or Pre-Cut for on-site assembly
• Accessories – Bench Kits, Garden Kits, and All-Weather Kits
• Lean-to Greenhouses - Call us to discuss adapting the greenhouse to your attaching wall

Have something unique in mind? Give us a call—we’re happy to discuss custom ideas and make your greenhouse truly your own.

Possibly. Contact your local building department or HOA with the greenhouse’s square footage. If needed, secure permits before ordering.

Not required, but recommended:

• Electricity for heaters, fans, lights, humidifiers, seedling mats.
• Water via an indoor spigot for easier watering and cleaning.