Delivery information
Delivery FAQ
What delivery options do you offer?
We have three ways to get your greenhouse kit to you:
- Delivery within 3 hours of Portland, Oregon
- Pick-up direct from our shop
- Door-to-Door Delivery or LTL Freight
- Factory preassembly is available with all three options—roof and wall sections are assembled for faster on-site setup.
What shipping options are available?
1. Door-to-Door Delivery with Factory Preassembly
- Roof and wall sections pre-assembled and shipped directly to your home
- Driver assists with unloading
- Saves 2–3 days of assembly time, reduces risk of damage, and minimizes packing waste
2. LTL (Less than Load) Freight
- Pre-cut components ship via carriers like FedEx Economy Freight
- Curbside delivery only; someone must be present to unload
- LTL Freight is not available for very remote locations
How does local delivery work?
- Available within 3 hours of Portland, Oregon
- Kit arrives in individual components
- Select Factory Preassembly and roof and wall sections arrive pre-assembled for faster installation
Can I pick up my greenhouse kit in Portland?
- Yes! Pick up your kit directly from our shop
- Call ahead to let us know what vehicle you’ll use
- Bring tie-down straps, bungees, and tarps (especially if it’s raining)
- Customers often fly into Portland, rent a van, and road-trip their kit home.
Are there any important shipping notes I should know?
- Limited-access locations may have extra charges
- Refused deliveries incur a 25% restocking fee plus shipping costs
- If shipping damage occurs, we’ll send replacement parts promptly
Do you ship to Alaska, Hawaii, Puerto Rico, and Canada?
Yes! We ship greenhouse kits anywhere in the USA and Canada with the same care as domestic orders.📞 Call us for a custom shipping quote.